Shipping Policy

  1. General Terms: When you purchase a physical good from Rootly, you must provide a valid email and shipping address, along with accurate billing information. Rootly reserves the right to reject or cancel any order due to errors or omissions in the information you provide. In the event of order cancellation after payment has been processed, Rootly will issue a refund in the amount of the purchase price.
  2. Payment Authorization: Rootly may pre authorize your credit or debit card at the time you place the order. Alternatively, your card may be charged upon shipment. You are responsible for monitoring your method of payment.
  3. Shipping Costs and Dates: Shipment costs and dates are subject to change from the initially quoted values due to unforeseen circumstances. Typically, the dispatch date provided will be followed by a shipping window of 4-5 days for delivery. Please note that this window is an estimate and may vary based on location and other factors.
  4. Contact Information: If you have any questions, concerns, or disputes regarding your order's shipping, please contact Rootly in a timely manner. The necessary contact details will be provided in your purchase confirmation email or on our website.

By placing an order at Rootly, you agree to abide by this shipping policy and acknowledge that all terms are subject to changes as dictated by operational needs.

Call:  +91 9952748886 

Email: customercare@rootlyfoods.in